TUgis Conference 2019

In a fully operational Next Generation 9-1-1 system, GIS is the core component in determining how a 9-1-1 call is routed to the correct public safety answering point (PSAP). In order to route calls correctly, NG9-1-1 includes multiple standards around minimum data quality requirements for GIS data being provisioned into the Emergency Services IP Network (ESInet). For the purposes of current generations of 9-1-1 systems a 98 percent accuracy rate is far better than good, but for the NG911, 98 percent isn’t quite good enough. Public safety systems that do not synchronize their data beyond 98 percent accuracy will face boundary gaps and other issues that have potential to negatively affect call routing — perhaps even misdirecting a call. Additionally, the 98 percent figure does not address requirements for the other PSAP systems used. Therefore, exceeding the 98 percent accuracy levels that are adequate today will allow public safety organizations to support all PSAP systems moving forward. But, how do you determine if your GIS address data – centerlines and address points – is ready to support the critical path of emergency response?